Shipping policy
Shipping Policy
Love Sincerely
Effective Date: August 9, 2026 Last update August 9, 2026
Shipping policy
Thank you for choosing Love Sincerely. We are committed to preparing and shipping your greeting cards and other products carefully and This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing
Orders are generally processed within 1–3 business days. after payment has been successfully received.
Business days are Monday through Friday, excluding recognized holidays.
Orders placed on weekends or holidays will generally begin processing on the next business day.
Custom or personalized products may require additional processing time. Any applicable processing time
will be stated on the product listing or communicated at the time of purchase.
2. Shipping Within the United States
Love Sincerely currently ships to addresses within the United States.
Available shipping methods and estimated delivery times will be displayed during checkout.
Estimated delivery times begin after the order has been processed and transferred to the shipping carrier.
Delivery dates are estimates and are not guaranteed unless a guaranteed delivery service has been
specifically purchased and offered.
3. Shipping Rates
Shipping charges are calculated and displayed at checkout based on the shipping method, destination,
order size, weight, and other applicable factors.
Love Sincerely reserves the right to change shipping rates when necessary. Any applicable shipping charge
will be presented to the customer before the order is completed.
4. North Carolina Orders
Love Sincerely is a North Carolina business. Orders shipped to North Carolina addresses may be subject to
applicable North Carolina sales and use taxes.
Shipping charges, when applicable, will be presented during checkout before payment is completed.
15. Tracking Information
When tracking is available, customers will receive tracking information after their order has been shipped.
Please allow the shipping carrier time to update tracking information. Tracking information may not appear
immediately after an order is marked as shipped.
6. Delayed, Lost, or Stolen Packages
Once an order has been transferred to the shipping carrier, delivery is controlled by the carrier.
Love Sincerely is not responsible for delays caused by circumstances outside of our reasonable control,
including severe weather, natural disasters, carrier disruptions, incorrect addresses, holidays, or other
unforeseen events.
If tracking indicates that a package has been delivered but you cannot locate it, please first check with
household members, neighbors, your mailbox, and the delivery location listed by the carrier.
If the package remains missing, contact us at Salinacurtis1019@gmail.com so we can assist you with the available
options.
7. Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned to Love Sincerely because of an incorrect or incomplete address provided by the
customer, additional shipping charges may apply before the order can be resent.
If you notice an address error after placing your order, please contact us as soon as possible at Salinacurtis1019@gmail.com
Email. We will make reasonable efforts to correct the address before the order ships, but we cannot
guarantee that changes can be made after an order has entered processing or shipment.
8. Damaged Packages
Please inspect your order when it arrives.
If your order arrives damaged, contact Love Sincerely within 7 days
of delivery at Salinacurtis1019@gmail.com and
include your order number and photographs of the damaged item and packaging.
We will review the situation and determine whether a replacement, refund, or other appropriate resolution
is available under our policies and applicable law.
9. Undeliverable or Refused Packages
If a package is returned to Love Sincerely because it was refused, undeliverable, or could not be delivered
because of information provided by the customer, we may contact the customer regarding available
options.
Additional shipping charges may apply if the customer requests that the package be shipped again.
10. Holidays and High-Volume Periods
During holidays, promotions, launches, or other periods of high order volume, processing and delivery may
take longer than usual.
Love Sincerely will make reasonable efforts to communicate significant processing delays when possible.
Customers are encouraged to place holiday and special-event orders early.
11. Shipping Policy Changes
Love Sincerely may update this Shipping Policy from time to time.
Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about shipping, delivery, or an existing order, please contact:
Email: Salinacurtis1019@gmail.com
Website: Love Sincerely
Business Address: po box 8092 Wilson nc 27893 business phone 919-709-3561